Terms & Conditions

Privacy Policy

 Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Refund Policy

If you are not 100% satisfied with your purchase, you can return your order for a full refund. You can return your purchase for up to 120 days from the purchase date. Returned products must be in the condition you received them and in the original box and/or packaging.

Shipping policy

All orders are usually shipped the next business day.

We ship within the U.S.A. only.

Alard Products Olive Oil ships via United States Postal Service (USPS) with delivery in 1 to 6 business days, depending on how far you are, so please take this into consideration while estimating the arrival of your package.

For international orders kindly contact us for shipping prices.

Damaged Goods

If you receive damaged goods, please keep them in the original packages & contact or email us an image of the damaged products right away without the need to know the cause of damage. You have 7 days to claim from the date of arrival, otherwise, you can’t & we will substitute the damaged goods without any extra charge.

Incorrect Order

If you get a shipment from us with any mixed – up (i.e. wrong kind of olive oil, size, Product, etc ) please don’t hesitate to contact us or send us an email with an image of what you received & we will put a fast attention to it. Al’Ard company never take a final decision or replacement without your agreement  and expect the same in return .you have to send a claim within 7 days of  your delivery, otherwise, you can’t